Privacy policy

This Privacy Policy describes how shop.auromise.com (the "Site", "we", "us", or "our") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

1. Collecting Personal Information When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

  • Device Information: We collect data such as your web browser version, IP address, time zone, cookie information, what sites or products you view, and how you interact with the Site. This is collected automatically using cookies, log files, web beacons, tags, or pixels to load the Site accurately for you and perform analytics.

  • Order Information: We collect your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number to fulfill our contract with you, process your payment, and arrange for shipping.

  • Customization Data (Pet Photos): To create your custom pet memorial keepsakes, we collect the pet photos you upload. These images are used strictly for the manufacturing and personalization of your jewelry or art pieces. They are stored securely and are only accessible to our production team.

2. Sharing Personal Information We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you.

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

  • Use of Meta Pixel and Conversions API (CAPI): We use Meta Pixel and Meta Conversions API provided by Meta Platforms, Inc. under a "Maximum" data-sharing setting. We share customer event data (such as "Add to Cart," "Initiate Checkout," and "Purchase") directly from our server to Meta. This may include personal identifiers such as your email address, phone number, and IP address, which are securely hashed before transmission. This helps us optimize our marketing campaigns and provide you with personalized advertisements on Facebook and Instagram.

3. Behavioral Advertising As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising by using the links below:

4. Your Rights (GDPR & CCPA) If you are a resident of the European Economic Area (EEA) or California, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

5. Data Retention When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.

6. Changes We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

7. Contact Us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at care@auromise.com or by mail using the details provided below:

Halo Living LLC 30 N Gould St Ste N, Sheridan, WY 82801, United States